Frequently Asked Questions (FAQ)
Q1: What certifications do your manufacturing facility hold?
A1: Our factory is certified under both ISO9001 and BSCI quality management systems. In addition, our products carry Trademark and Patent Certifications to ensure compliant and standard-abundant operations.
Q2: How does the customization and ordering process work?
A2: The process consists of 8 steps: 1. Develop (recommend ours or design yours), 2. Quote (within 2 days), 3. Samples (for quality check), 4. Order confirmation, 5. Design packaging, 6. Custom production, 7. Quality control inspection with report, 8. Container loading.
Q3: What kind of quality control tests do you perform in your laboratory?
A3: We conduct various rigorous assessments including Lumen Tests (to measure total light output), Discharge Time Tests (to evaluate battery lifespan), Waterproof Testing (up to IPX8), Temperature Assessments (up to 48°C), Battery Capacity Tests, and Button Durability Tests.
Q4: What are the main technical characteristics of your mini rechargeable headlamp?
A4: The headlamp is ultra-lightweight at 65g (dimensions: 58*23*32MM), features a 60° adjustable angle with an elastic headband, offers multi-source lighting (2 white COB, 1 warm COB, 1 red COB), and supports eco-friendly Type-C charging.
Q5: What is your production and workshop capability?
A5: We have separate 700㎡ workshops for different stages of manufacturing: an injection molding workshop with 4 machines, an assembly workshop with 2 assembly lines, and a packaging workshop with 4 packaging lines, high-frequency plastic welding machines, and a pad printing machine.
Q6: Which international markets do you export to?
A6: With over 12 years of experience, we export to a wide range of global markets including the United States, South Korea, Japan, Israel, and European countries like Poland, Czech Republic, Germany, the United Kingdom, France, Italy, as well as South American markets like Chile and Argentina.